[Resolved]  Rocking Deals — empty bluetooth earphone box received

Address:12/3 mile stone faridabad haryana
Website:www.rockingdeals.in

I had placed an order for the below:
Jbl t110bt pure bass wireless in-ear headphones with mic (Blue) open box 3 months rd warranty
Order #34002
The tracking was shared by rd and the package was sent by shadowfax.
On opening the package we were shocked to find that the box was empty and no bluetooth earphones.
When we contacted the support number in their website we were directed to call another mobile number. When called the lady on the other end was demanding that we should have recorded a video while opening???.
When i persisted that the problem was at their end she was not ready to accept. Then she suggested that i send the pictures of the package to their support mail. Even after 48 hrs what i got was a acknowledgement reply that they will check.
I had purchased a bose soundbar and subwoofer worth 75000 a year back from rocking deals trusted them.
Lesson learnt not to buy from these type of online portals.
+1 photos
Was this information helpful?
No (0)
Yes (1)
Aug 29, 2020
Complaint marked as Resolved 
RD Support contacted me and resolved the issue by reshipping the product.
Rocking Deals customer support has been notified about the posted complaint.
Aug 17, 2020
Updated by satishkc
Received a new Tracking number for reshipment from Rocking Deals support.
Will update once the product is received.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rocking Deals
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    43
    Pending
    0
    Resolved
    2
    Rocking Deals Phone
    +91 99 9090 0235
    +91 11 4655 2449
    +91 98 9900 2040
    Rocking Deals Address
    B-1/E22 Mohan Co-Operative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
    View all Rocking Deals contact information