Royal Enfield — booking of royal enfield interceptor 650

Address:	135, Annie besant Road, Opp Glaxo, Worli, Mumbai, Mumbai City, Maharashtra, 400030
Website:	www.firstmumbaistore.com

I had done a booking for royal enfield interceptor 650 paying rs. 5000 and 21days ago i cancelled the booking filling their form for cancelling it.
Now when i called the store in mumbai called first mumbai store their sales person akhil 1st recieved the call then after a while doesn't recieve my call.
I called up the store directly then and the people there say that the account team isnt there today.
While taking in the booking how did their accounts team be there to recieve. The booking amount then?

Booking number - bkng[protected]
Payment done via debit card in the name raaj rane.
Bike booked - interceptor 650 bakers express.
My contact number : [protected]