Royal Enfield — brahmi motors, udupi service complaint

Address:

Udupi, Karnataka, 576103

On 20th of october i dropped my bike off at “authorised royal enfiled servive center” that is brahmi motors in udupi, karnataka for the 6th paid service.

While dropping off i mentiond several issues like the slight valve tappet noice, vibration noice from headlight, chain banging noices and rear break squeek. Out of these all mentioned, only the general service was done.

No other repair was even attempted and when i asked the manager about it, his reply to every problem was “this is comman in royal enfield motorcycles”

So much for authorised service centers, i could have goot it serviced at a good garage nearby me who at least would try to solve the problems i mentiond.

Another ignorance by the servicemen,
Break light switch spring for rear break was left un connected and thank god i mentioned it there itself.

Please improve you service outlets. Even the employees dont give a #. I waited 15 mins outside the showroom while the service representative was busy talking on his phone instead of taking service notes and completely ignoring me even after seeing me.