[Resolved]  Royal Enfield — Chain pocket problem

Address:560066
Website:royalenfield.com

Date:01-jun-2017

I have classic 350 and completed 10800kms. After the free services when i gave my bike they said chain set is completely broken and have no tooths.
When i asked about the insurance they told me those things will not be covered. It cost me 1795+500 to get new one. Horrible experience, and above all they told you have not mainatined well which is why this happened.

Can we register complaint against the company or
We should ask insurance company to give insurance to all parts of bike.
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Jul 2, 2017
Complaint marked as Resolved 
Royal Enfield customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Royal Enfield Customer Care's response
Dear Sir,

Greetings from Royal Enfield !!

Thanks for your mail, Please provide your location, Contact number & Service center name for our further communication thru concerned Area Manager...


Feel free to contact us on Toll free contact number - [protected] & [protected]@royalenfield.com
Verified Support
Jun 01, 2017
Royal Enfield Customer Care's response
Dear Sir,

Greetings from Royal Enfield !!

Thanks for your mail, Please provide your location, Contact number & Service center name for our further communication thru concerned Area Manager...


Feel free to contact us on Toll free contact number - [protected] & [protected]@royalenfield.com
Complaint comments 

Comments

Hi, I am using standard 350 since 2012 . For few years it was running great but now it takes so many kicks to get start and some times it gets start in first kick. Even mechanic is not telling me the exact fault. Suggest me what should I do.

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