[Resolved]  Royal Enfield — chain sprocket damage in 4500 kms only.

Address:	Chennai, Tamil Nadu, 603103
Website:	www.consumercomplaints.in

I complaint about jerk and tak tak sound in rear chain sprocket assembly but service center told me it's not a serious issue. It was my third service. Then again i asked them to resolve the same issue on 4th service but no solution. I thought they may be correct but again on 5th service same problem. Now after fifth service they told me your sprocket assembly needs to be changed which will cost around rs 4000. My question is that i drive my bike very carefully and drive only on plain road which is a highway in chennai, then why this problem came so early. I went for every service before time because they kept calling again and again for servicing, my fifth servie was done at 8000 kms only on 21/09/18, which means i m going servicing my bike before time.. Still problems are there and they are blaming me for this damage. It is not my fault at all but low quality parts of royal enfield. I want to complaint against this issue. I want resolution for this issue. I hope my issue will be take care of in time. Otherwise i have to talk to my lawyer to file a case against them.