Royal Enfield — chain sprocket teeth broken, royal enfield classic 350 | |||||
I bought my royal enfield bike on may 2017 and covered a distance of 9000kms. I found that the teeth are broken for rear sprocket. I do my bike service with all recommended procedures as per manual. Why should they provide a low quality items for a bike which cost around 1.80 lakh... Low cost bikes even has better standard... Even the kick start lever system is faulty, i am not sure how they can spoil the name of a legend company by providing sub_standard products. I recommend others to not buy re, i was a core fan of re and bought it even if the cost was high. The service center is not good and they don't care about our complaints as they have many vehicles in queue for servicing. The response is too bad and they handle our bike carelessly. Was this information helpful? | |||||
|
Royal Enfield customer support has been notified about the posted complaint. Feb 02, 2019 Updated by Ajuanan What material they have used for making sprockets? Is that cast iron?? Really need a proof... Horrible... | |||||
 1 Comment | |||||
Comments
Wear and tear of bike part is accepted, but how the teeth is broken, suspicious
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
3453
Pending
0
Resolved
369
+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
View all Royal Enfield contact information