| Address: | Chennai, Tamil Nadu, 600007 |
Registering this complaint on "i speed motors, 127-b, bricklin road, purasaiwalkam, chennai-7" and i am entirely confident that anyone will take my complaint seriously however fingers crossed. This isn't my first grievance with i speed & i lost count remembering how many times they had fooled me. On 09-may i requested to take my bike from home for repair. I told them only 3 complaints have to be addressed and nothing more. When the technician called me he gave list of things which needs to be replaced but i stopped him and told him to fix only three things. 1. Chain sprocket 2. Pillion seat handle 3. Bumper refit. I gave specific instruction not to touch or replace or work on any other without my consent. I have a reason why i said like that however will explain it later. Today (17-may) i went to collect my bike from service and to my shock i saw a big list of spares that were charged to my bill. There were 20 spares that was listed on the bill. I asked the technician why engine oil was topped up without my consent for which he dint have answer. I am using higher variant of engine oil but now they have only corrupted mine. Brake shoe was also replaced which i had already changed 2 months back. Like this there were other things which were done without my consent. When i addressed these the other technician was giving a rude response as if it was his bike. I purchased my bike in 2014 and till 2016 i always leave my bike in authorized service centres (Velavan & now i speed) but later understood that these guys only interested in selling spares & not analyzing the cause of the problem to fix the issue i stopped taking my bike to these guys. I paid rs.4035 (Incl labor) today for most of the work which i did not request for. I feel that now since there are too many vehicles manufactured out of chennai, showroom dealers are more interested in only selling spares but not really into resolving the issue. It even throws me a doubt whether the technicians who are working are even qualified to handle our bikes or they just learn from their seniors, whatsoever, i am really upset with the unprofessional & unethical experience.in my opinion leaving bikes in authorized service centers is just waste of money. There are many good mechanics outside & i might as well take my bike to them. This will be the last that i took my bike to re service station. As i mentioned earlier, i don't have any hopes that authorities will look into this and address my concern but i will give one last try for the sake of my satisfaction.
Invoice no. Spi[protected]
Job card no: rjc[protected]
Vehicle no tn01aw 2453
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