Royal Enfield — chassis crack in royal enfield electra 2013

Address:Hyderabad, Andhra Pradesh, 500002

I have the 2013 royal enfield electra and the chassis got cracked on the left side beside the engine mount. I saw this at the royal enfield showroom when i was getting my bike regular servicing done and the royal enfield showroom manager is saying that i will have to replace the whole chassis on my own cost. My bike have never met with any accident and very rarely used bike this is surely a manufacturing quality issue. The showroom mechanics has requested me to get the chassis welded as i will have to replace the whole chassis. I got it welded but i am not sure if it will last as the total bike weight will be on the chassis and i am afraid of getting into an accident now. I am totally disappointed with royal enfield questions quality and service.
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Royal Enfield customer support has been notified about the posted complaint.
Apr 29, 2018
शिव पाल यादव's response
Shiv motors .taramandal gorakhpur
Complaint comments 

Comments

Bought RE thunderbird 350 bike some days before after riding 100 kms received sound like whistle from bike, digital meter not working properly even fuel indicator not up to the mark .

I m shocked to see that within very short span of time came across with such many problematic scenario.
I have an accident during bike ride, some injuries seems on my body. My lovely Bullet injured with me, some parts are broken in accident.i trying to contact with costumer care no but no responce.
Pls help me
Mere bike booking hai. Abhi tak nahi deye. 2month me dene ko bola tha. Shiv pal yadav .[protected]

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