Royal Enfield — cheating by electronic city motors singasandra

Address:

560068

I had purchase royal enfield classic 350 in singasandra electronic city motors on 11 june 2018 on tuesday at 2 30 pm on the time of purchase it was an engine sound and scratches on tank and other place i showed to the excutive regarding that scratch his name is ashok he told service center and the gowdown is closed today but tommorow if the scratch not gone we will replace. I went there but they told me to go at the service center i went and meet there to manager i told the entire thing he took the vehicle inside he did some polish work on the time it was looking the light scratch he told me to come on first service will rectify the issue. After 17 days i went to the first service and i told everything but they told me contact ashok i call that person regarding this but he is blaming on me so am informing you people to take an action again this fraud people cheating for customers. Still vehicle registration number not provided they promise that they will provide me in 8 days. Please rectify my issue or else take your bike and refund my money. First am informing to the head office regarding the issue if the problem didn't rectified i will raise a complaint in consumer court.