[Resolved]  Royal Enfield — crack in chassis

Address:122001

I bought royal enfield desert storm 500cc on 11th november 2013 from mahipalpur, delhi. A few months back i saw there is a crack on the left side of the chassis where side stand is present, i went to a welding shop and got it welded. But after 2-3 months the crack developed again and now the crack is on both sides of the chassis. I have never been in an accident and it is strange that the chassis is developing cracks. I use my bike to commute to work and i feel really unsafe riding the bike.
It clearly is a manufacturing defect and i want re to rectify my problem and change the chassis. Please help as it is very difficult for me to borne this cost. I am on the verge of selling the bike but i don't want to hand over this problem to some one else. Kindly help.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2020
Complaint marked as Resolved 
Problem not solved. Royal Enfield is not responding to my problem so i have registered a new complaint.
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information