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Royal Enfield — dealer is delaying the process

My vechile got damaged and sent to Royal enfield service center hosper(sanjeevini Automobiles) for repair. I claimed for insurece and all procedures completed by claim surveyor but showroom is not ready to repair the vehicle they keep postponing days. Actuality I have the vehicle on 22nd April for repair and all claim procedure completed on 24th april. Till date vehicle is not touched for repair. Please give me the solution
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Complaint Status


[Apr 30, 2019] Royal Enfield customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

No body can't respond my and did not give any solution, smiply they are saying dust problem did you give me solution are not
Reply me fast

Nalla brundavan's reply, Apr 30, 2019
From seethama Dara vishakapatnam 530013

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    Royal Enfield
    Customer Care Service
    Customer satisfaction rating
    13%
    Complaints
    2597
    Pending
    0
    Resolved
    345
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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