My name is Sherin John. I bought Himayalan BS6 Sleet Grey in January 7, 2021 from Tags Bikes, Kuriachira, Thrissur, Kerala and registered in KL08BW2236 under Thrissur RTO. From Day 1 onwards this vehicle started to make complaints. In first week itself, this vehicle became breakdown. It was not self starting. I took on road assistance along with this vehicle. So i called them for assistance. But nobody shown up and myself towed my vehicle to showroom. They did some repairs and gave back the vehicle. After that while applying rear break, a kind of scratching noise started to come. I contacted showroom and gave my vehicle for repair. After one day, they gave me the vehicle. They told me it is because of the dust in the brake system. But after one or two days this annoying noise again started to come while i apply rear brake. I gave this vehicle for servicing for this same issue for like 3 or 4 times. Still they're not able to rectify this issue.
I'm really fed up with this vehicle. I bought this vehicle with my hard earned money. I paid around Rs. 2.5 lakhs and you guys giving me these kind of ### vehicle. I already contacted my friend who is one of the advocates in Kerala high court. We are planned to move legally. I'm really fed up with this vehicle. I bought this vehicle with so much expectations. You guys really ruined it by giving me these kind of worse experience. I don't want this vehicle anymore. I'm planning to make a stage and put this vehicle infront of that showroom and planned to show other peoples what kind of motorcycles you're selling. I already contacted two youtubers to make other peoples aware of this issue through social media and i will share all the call recordings and service bills about this issue in social media.
Within 1.5 months of time, i visited your showroom like 7 or 8 times to resolve this issue. The vehicle you gave me is a defective one. From starting onwards it was showing those defects. I don't want this defective piece. I want you guys to replace this vehicle with a new good vehicle.
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