Royal Enfield — delay in delivery of interceptor 650 motorcycle

Sabu Paul

Address:

Royal Enfield, Chennai, Tamil Nadu

Dear sir/mam

This is to bring to your kind notice that i had booked interceptor 650 ravishing red on dec 16th 2018 from electronic city motors hosur main road bangalore. The promised date was 90 days from the date of booking. As on today 90 days are over and when contacted over mail the reply is that i may get it on may end. Then too there is no surety they will delivery as since it's said you may get. I am really disappointed with their careless behaviour and not keeping the committed dates with the customer. Hence i need to register a case for this kind of negligence and avoidance from customer care.

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Comments

Arun V K

I too have booked the interceptor 650 on December 15, 2018 from Concept Bikes Nedumangad (Thiruvananthapuram, Kerala) and am still waiting with no idea why. I have called them and asked about the status multiple times with no straight reply and with vague assumptions about the delivery status. I am not sure if this is because I have opted for a finance option rather than a full cash payment, but whatever the case I dont think a customer should be treated this way.