Royal Enfield — delay in delivery of re himalayan

Address:683106
Website:royalenfield.com

I have booked royal enfield himalayan - snow bs iv on 17th july'18 from sanjo motors, thaikkattukara, companypady - aluva -683106 showroom and i was assured that i will get the vehicle delivered within 30 days ie on or before 17th aug'18.

I was doing regular follow ups as i am currently stationed in pune and needed to get back to cochin for the delivery and i planned my travel to cochin as per the showroom delivery date,

As per the the showroom instructions i paid the full amount for the vehicle (Advance + bank loan+ bank transfer). And as per the records i have completed all the payments by 13th aug'18.

Its been 54 days from the date of booking and till now i haven't received my bike. The showroom officials are saying that the delay is due to the kerala floods and all.
Now the real problem is they are not giving me a clear idea of when they will be able to deliver my bike and also suggesting that i need to pay more as the new version will be equipped with abs and comes with 5 year insurance package.??

This is completely absurd and ridiculous way to treat a customer. Even after making the full payment i don't have the bike and now i have to pay again and wait without any assurance of when the vehicle will be delivered.

My plans of getting my bike from my hometown during my vacation is spoiled and now i have to again visit cochin just for the delivery. Who will take up my cost for this.?
I have to pay for my emi, and they cant deliver the vehicle in pune also.

Who will compensate for all these tortures and losses?

And there is no reply to my email dropped on [protected]@royalenfield.com which is their official mail id.

I want my bike at the earliest as i have already paid the full amount they have asked for.
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