Royal Enfield — demanding labour charges on free service and not release my bike

Address:

2693/2, Basti Jodhewal, Ludhiana, Ludhiana, Punjab, 141008

Hi
1st issue - i purchased a bullet 350 abs - black on[protected] from ashtavakra auto pvt. Ltd. Ludhiana. I gave my bike for repair and service on[protected] after met with minor accident and there service personnel (Vicky) told me that it take approx 2 days to complete the process. But till date they retain my bike and demanding labour charges. Behavior of their service personnel is unprofessional. I have been repeatedly trying to reach them on phone to enquire about the status but they don't even pick the call. I also visit 2 times but no issue resolved.

2nd issue - agency personnel told me to give rc of the bike within 1 month but today almost 2.5 months passed away but they did not answered properly and not complete my bike documents.

Please solve my issues as soon as possible because i want my bike back soon.
Crm no.- mr[protected]
Client name - davinder singh
Chasis no. - me3u3k51kg997283
Engine no. - u3k5c1kg102902