Royal Enfield — Desert storm fuel injector issue

Address:Pune, Maharashtra

Hi, I bought Desert storm dated 11/09/2014 from Platinum Auto, Fatima nagar, Pune, Maharashtra. According to me this is turning out to be the biggest mistake of my life. I spent Rs 1.75 lacs and all I have got till now is misery from your organisation. My bike came up with a defect of fuel injector soon in like 2 to 3 months. I showed up this issue to Platinum Auto service centre and they said theres no issue at first. But after struggling to even start my bike they said we will do something. They found some workaround and dont know what they did and the bike was working fine for a few days. Then came up another issue.The bike started to wobble while driving. After chasing your poor service centre's governance I spent 2 weeks chasing them gave up my bike 4 to 5 times repeatedly and after finally warning them about consumer court they again found some workaround and made it fine. But the issue with the fuel injector is becoming a huge pain for me now as my bike being in warranty phase I am not getting my bike repaired to perfection. Please stop making fake promises and stop spending a common man's huge amount in some useless bike. For you 1.75 lacs must be a small amount but for me it is not. I am writing this mail because frustrated and saturated wish your company's services. Hope my plea to you will make some things work for me or I will seriously have to take some severe action against your organisation which I want to avoid. Its my humble request to you that you please look into my concern at the earliest. Please find attachments for detailed vehicle information and service records. Thanks and Regards. Salman Birajdar [protected]
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dear slaman

mine 2011 classic 350 chassis broke and for me the excuse is out of warranty.I filed a consumer case yesterday.Please do file one if they dont do anything also ask the dealer or service about the warranty period because i heard nowits 2 years.Dont waste time file a case and screw their happiness

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