Royal Enfield — got a defective bike

Address:

Banda, Uttar Pradesh, 210001

Some months ago i have purchased royal enfield classic gunmetal grey. While driving this bike for about after 15 minutes it started to make some creepy noise from its engine. We complained about this fault from the service person and the manager but they did not accepted that the bike's engine is faulty and said the noise will end after 2 or 3 services but this did not happened! After 3 to 4 services the creepy noise did not end then we again complaint about it. Now this time they taken the bike and said they will try to fix it but the noise did not end after their endless efforts and then they sent the bike to lucknow from banda. The people there at lucknow try to solve the issue but they were not able to because the bike's engine was faulty and they sent the bike back to banda and said to us on a phone call that there was no fault in the bike told us to go to the service station pick up the bike. When we arrived at service station this time the bike was making more creepy and bad noises from its engine! The people at the service station did not solved the issue and forcing us to pick up the bike!