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[Resolved]  Royal Enfield — Himalayan Model

Booking ID - BKG007571CD00208
I booked bike on 15th June and they gave me in written that the booking time will be 30 days.
It has been 45 days and now the dealer is saying that the bike manufacturing has been stopped while it is still being booked all around.
Dealer is providing wrong information from Day One.
I booked it through Manzil Motors, Gurgaon, Haryana.
When I booked the bike there was an offer to save 6000/- RS which was valid till 15 th June, Dealer provided me wrong information that offer is valid till 30th June.
When I went on 30th June they said offer has ended and because of this wrong information I got a loss of 6000/-
Now they are asking me to buy another bike model which is Interceptor
I have waited for 45 days for Himalayan bike and now they are saying that it is not being manufactured which is a lie.
I need this to be fixed and bike delivered to me ASAP and they should give me the same benefit as I missed on it because of wrong information provided by them.
I have sent them many emails but they are not providing me any resolution.
I have attached the booking form here, please check and help me in this.
Thanks,
Sunil.
Himalayan Model
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Complaint marked as Resolved Aug 29, 2020
Company has delivered the bike

Complaint Status


[Aug 03, 2020] Royal Enfield customer support has been notified about the posted complaint.
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