Royal Enfield — i am complaining about royal enfield classic 350 chassis crack
Royal Enfield Kattappana Idukki Kerala, Idukki, Kerala, India
AmAmbady 9075 on Jun 25, 2019
I own a 2015 january model royal enfield classic 350. Now in 2019 i have noticed a crack on my bike’s chassis. Fortunately i have noticed it before any accidents. Regarding the crack i have contacted the royal enfield showroom and services and they replied that they can do nothing with it except replacing it with my own pockets. This fault is mere because of poor quality of the product and it is very unfair to tell the customer that he have to pay for it. If this is the quality that royal enfield provide, how the customers can enjoy its ride? Without any accidents the main part of the vehicle that is chassis is broken, how can one trust the so called royal enfield? I want the company to replace my chassis.
[Jun 25, 2019] Royal Enfield customer support has been notified about the posted complaint.
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