[Resolved] Royal Enfield — I Booked Classic

kr8.gaurav

Sep 3, 2021

Address:

Whitefield Society, Near sunny world, Sus Gaon, sus

I booked classic 350 at your showroom, its at Bhumkar chowk, wakad, pune.
I was booked in 2nd sep 2021 but still don't get booking confirmation email or message.
Only got one receipt of payment 10000 rs.
I asked, why you are not punching my booking, then she said our showroom code is blocked when its open will punch your order.
These thing need to convey before they are taking my booking amount. Because of late punching i will get bike late.
And for this i am doing follow up, they are not giving any call to convey this message. Very bad service i am feeling now.
My number: [protected], name :kumar gaurav

Was this information helpful?

No (5)

Yes (5)

Sep 3, 2021

Complaint marked as Resolved

I am submiting my complain through call, so here i marking complain resolve. But not be duplicate my complain so marking resolved

Royal Enfield customer support has been notified about the posted complaint.

Related Royal Enfield reviews

View all 3453 Royal Enfield Reviews

Comments

Ankur Dhirasaria

Nov 15, 2021

I booked my Classic 350 Signals Marsh Grey on the Day of Bishkarma Pooja 17th September 2021 with a clear request to deliver my bike on 2nd November 2021, on the day of Dhanteras. But since then I have been following up with Dealer, Online Customer Care and through Emails. At first I was asked to wait till tentative delivery and now the same has been revised for one more month of waiting.