Royal Enfield — labour cost not transparent - inappropriate service charges

Address:Bangalore, Karnataka, 560100

Model: bullet 500 marsh grey
Electronic city motors
My contact : [protected] - vijayanand
Date of incident : 17th ad 18th of jan 2018. (4th free service)
Total bill : 2500+ inr
Odo reading : 5500 kms
Oil change, air filter change, wheel alignment & front brake pad.

Complaint :
1. Wheel alignment costed 750 + tax. Which is not displayed transparent in notice boards, etc., they say it is outsourced activity and nothing can be done about. This is a steal price for wheel alignment.in fact, i didn't feel any difference before or after this is done.

2. Front brake pads go off in 5000 kms ride?? The actual change mentioned in manuals/notice board says 15000 kms. And the old parts are not given back to me.

3. The advisor says, "even if you write to head office it will come to me and i again i am going to tell your the same explanation. Nothing is going to happen or change, the head office people are not going to help you on the ground". Any explanation on this from the ho guys?!! Is this true?!!

Regs,
Vijayanand
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