Royal Enfield — newly bought enfield thunderbird 350x complaints which are not yet resolved
SuSuraj Sj on Jan 13, 2019
Myself suraj s j. I just bought a thunderbird 350x motorcycle in the last month within days a metalic part above the engine was rusted. Royal enfield was not bothered about the value of customers money.
Siri am continuesly facing a serious issue in the front side of the motorcycle that is when the front wheel shock become active while hitting th gutter in the road there producing a hitting sound from the shockabsorber. It is very difficult to ride in this condition. We just informed to the showroom for clearing the defects but not yet cleared. The issue is becoming worst daybyday. There is no value for money which customers are paying to the company. Kindly take this as a serious issue and resolve this as soon as possible
Nb: if this problem is not resolved fastly i will do further procedures like consumercourt, media attentions etc.
Because my motorcycle is only 1500kms
Showroom name ; unnoony motors
Place ; kottarakkara
Mob no. [protected]
[Jan 13, 2019] Royal Enfield customer support has been notified about the posted complaint.
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