Royal Enfield — No Engine Oil in Brand new Royal Enfield Standard 350

Address:New Delhi, Delhi, 110009
Website:www.royalenfield.com

It is to bring to your kind notice that I have bought a brand new Royal Enfield Standard 350cc ( registration no.- DL6S AV 6000) from reputed showroom i.e. Kays Auto (Derawal Nagar, Gujranwala Town, Delhi-110009) on day before yesterday i.e. 2nd of April 2017. On the very next day the bike started stopping automatically when i was driving it. This was repeated two three times. I thought there must be a defect in the engine. When i was watching the engine, suddenly my eyes stucked to the Engine Oil Indicator. I throughly checked and there wasn't a single drop of engine oil in the engine. I was literally shocked to see that. At the same time I called to the owner of Kays Auto Mr. Siddarth and he told me that this can't be possible. But after knowing the problem he told me to bring the bike back to the showroom. I request the concerned person to cross check the matter and take necessary action as soon as possible. Waiting for your response.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information