[Resolved]  Royal Enfield — No tool kit provided with the bike (Thunderbird 350cc) & worst service, employees are always outside

Address:

Bangalore, Karnataka, 560016

Hi, i have purchased a thunderbird 350cc from b narayanapura on 1st dec 2016. I have not yet received the tool kit which was suppose to come with the bike. I have to change the tube within a week since it got torned near the valve.
I gave my vehicle for servicing on 19th dec and it was told to me that i will get the bike in evening and it's 20th dec 1:00pm and still i did not receive any update from the service center and when i call to the showroom they asked me to contact supervisor, and then he asked me to contact other supervisor, and when i call all these guys i get a similar answer that none of them are in the showroom and all are outside and they tell they will call me but they never call again. Such worst service experience with the royal enfield.

Regards,
Mahesh rao
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