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Royal Enfield — not giving proper service to customer

I spoke to person wher i purchased the bike i told him the codection he refer me to 8th mile service centre on saturday for pick up and drop service but my bike condition was 0 drop service boy came but battery was dead i spoke with service team they told we will arrange and send the person then on 20th he came and took the bike and on 21st i only called and spoke to your service team i didn't get any call from your company side then on 24 th jan i got sms your bike has been serviced bill amount is 5158 then i called to ur team on 25th please provide drop service i am out of station they told okay but no answer then i called on25th evening they said no man power ten 26th holiday 27th holiday 28th they called i told arrange drop service but still now no answer from your team. Please give some initiate and don't repeat this to any1 the company standard is high grade but your looseing it.
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Complaint Status


[Jan 28, 2019] Royal Enfield customer support has been notified about the posted complaint.
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    Royal Enfield
    Customer Care Service
    Customer satisfaction rating
    13%
    Complaints
    2591
    Pending
    0
    Resolved
    345
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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