Royal Enfield — poor parts quality and service royal enfield thunderbird [protected]@ krishna wheels

Address:382345
Website:www.royalenfield.com

I have purchase thunderbird 350 from krishna wheels naroda ahmedabad on my bday. Before 4 months ago. Now it's two services are completed but in second service they are not doing proper service of my byk due to that day was sunday. And today on 5th jan i'll come at service center before day ago my byk right side footrest was broken suddenly on way when i m comeback from ofc. And these case i have explained at service center they are not believe and taki charge for that part and i m agree parts is chargeable they are take 150 rs feeting changes of that part. And mr. Satish he is i charge of these service center asking me it's automatic set labour charg base on parts. So i think this is to much charge to feeting any parts and my was just 4 months old not more then that so i think compare to royal enfield my activa 2nd generation footrest are better because it's never broken in last 10 years when it's got multiple time accident on road. And also i bet to royal enfield compare to your parts splender, activa, passion, this byk's parts os strong and better. Also everyone was lying to customer.
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Comments

I purchase a motorbike from royal enfield showroom bikaner.the showroom owner didnt given me helmet when ever I ask for helmet he always says that helmet is out of stock and from 2years he is saying as it is and didn't given me helmet on purchase of the bike

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information