Royal Enfield — regarding breaking of accelerating wire breaking while running

Address:

Hyderabad, Telangana

Dear sir/madam,

I got struck in on road due to breaking of accelerating wire while on running,
This is the second time happened to me. Why it is happening like this, its a very serious issue when the vehicle is running, it leads minor to major accidents. Who will bear the cost if something happening. What the people are doing while on service, is this the way of providing the service for the customers and persons of road assistance are charging 800 to 1000rs for repairing of vehicle. The cost of the acceleration wire is just 250 rs. You people have to provide free service while attempting the road assistance. Need the explanation and solution for this kind of issues