Royal Enfield — royal enfield 350cc booked but not delivered

Jevita

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560029
Website:	royalenfield.com/locateus/dealers/koramangala-motors-bangalore-karnataka

We paid token advance on 1st jan 2018 and paid remaining 50000 on 11th jan 2018. Every time we are asking them the update, they are not calling us or updating on any details. I feel once the vehicle is booked they just neglect their customer. When we paid the token advance they had confirmed they will give the delivery in one week, later on we never received any calls. On 5th jan we received a message saying your load is approved and on 10th jan we receive a message saying vehicle is ready but still today no updates from the dealer and finally we had called today and now they are telling most probably by tomorrow they may give the vehicle and they are not sure about it.

Pathetic service from "koramangala motors" never ever i recommend this dealer to any of my friends or relatives.

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Royal Enfield customer support has been notified about the posted complaint.

Jan 19, 2018

Updated by Jevita Booked in the name of Mervyn Christopher

Feb 14, 2018

Updated by Jevita today they are calling and advising that they are paying the money to RTO today and we can collect the challan tomorrow. So till now from Jan 21st what the showroom was doing? without paying road taxes to govt, how can they sell the bikes?