Royal Enfield — Royal enfield customer service complaint

Address:	Thrissur, Kerala, 680553
Website:	royalenfield.com

Its happend in 13/06/17 pinnacle thrissur
Iam a royal enfield classic 350 owner
Royal enfield service like a nightmare they treat their customers really worse
. I told them to polish and lubrication in 2nd sevice they only did polish and i have paid for both. Before delivering bike they told me to sign. Even i havent seen the bike its already inside in service centre. I did what they ask for i thought evrything will be okey. When i ask where is the bike they said maybe its inside. Then no one is there to deliver the bike. Then after sometime there someone came to deliver after 1hr. Its already late so i return home then only i realize they didnt applied any lubrication for bike chain. They only care you when you going to buy the bike. After that you become 1 of 1000 customers who facing issues. They only care about sales they dont know how to treat a bike and customer. I have similar experience in first service too. There maybe cusmtomers who face worse than me. I was a yamaha r15 2008 model even after using it 8 years i never had this kind of experience from them. Even there is mistaken they never ask to sign before delivering bike. You can checkbike if there any fault then only you need to sign. Please focus on service also because this royal enfield guys only care about their profit in sales every year. New customer come they face same issue. Old customers it become their nightmare