Royal Enfield — royal enfield service cuddalore

Address:

No 9, Imperial road, chellakuppam, Cuddalore 607003 Tamilnadu, Cuddalore, Tamil Nadu, 607003

I purchased a new royal enfield thunderbird 350x in cuddalore at 2019. Few days after delivery of my motorcycle. The speedometer pin stopped working and just wavers sometimes and starts working normally for a while. I asked the re service about it at my 1st service of 500 km. It was working at the time they saw it and said i needed to show them proof video that it doesn't work and told me to come back when it doesn't work. And so likely i came back at my 2nd service along with the same issue and video they said to wait 2 months for spare to arrive. I had to switch states so it took me 3 months and came back at 3rd service it wasn't working last evening and it was working that morning so i knew they'd just turn me back and left and now yesterday i came to service centre at 10 am they said its crowded and told me to come tomorrow i asked them to see the issue while riding cuz it might start working again. They refused. This morning again it started running for like 20 mins they said its fine and told me to come back again when issue is back. They just have to while away 2 more months and my warranty period would be over. I wouldn't mind even paying i just want the issue fixed. But the thing is its 45 kms to the nearest royal enfield showroom. Yesterday they made me wait 1 hour to tell me "it's crowded, come tomorrow or leave the bike but they'd only work on it tomorrow" not just me alot of other customers are dissatisfied or should i say disappointed beyond words. There are so many customers here like everyday i see atleast 30 royal enfields on road it would be greatly useful if there's a good service centre for royal enfield. Lately i've booked the continental gt 650. The mechanics don't know nothing not even as much as me a commoner with very low knowledge about these stuff. If you try complaining about why they're doing like this they would say. "yes, we will fix it please go have a seat (In a smug way meaning i'll make you wait here for an eternity without fixing anything)

This happened in the rooster showroom-royal enfield, imperial road, chellakuppam, cuddalore 607003