Royal Enfield — service providers are not good. | |||
I got a new royal Enfield gunmetal in the month of October 2018 due to some problem my break were damage. I don't know what was the problem when i went to the service centre every mechanic told something different to me and couldn't give me the correct information about what was wrong.Atlast one of there mechanic showed me what went wrong and told me that disc wire has to be changed as it has been damage. I told them that it is a new bike how it can get damage after little conversation i told them to change it. They told that they don't have the stock and told ne that they will order it.After 12 days I called the manager he told me to come after 2 days after 2 days when i again called the manager he said that he will check the warehouse and inform me whether the product has come or not.He told me that he will inform me after 1 hr.After 2 hrs i called the manager he didn't picked up the phone. Till now my vehicle has not been repaired.I request you take action against them and solve my problem. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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