Royal Enfield — servicing issue - chance of engine ceased

Address:South West Delhi, Delhi, 110043

Hi, i am having 500cc desert storm and i have serviced my bike on regular intervals as defined by company. I have serviced my bike last time on 21800 km approx. And now it is around 23000 km and i observed some tik tik noise from engine. When i visited the service centre (Outer delhi, najafgarh), found that there is no engine oil, so the bike is making some noise. There is no leakage in engine and no smoke presence. Now from last two days my bike is in service centre and no result is there that how could be it happen only in 1500 kms. If i should be 1 or 2 days late than there were chances of engine cease and now service centre is having no answers. Now i want the full analysis of this issue and what action company is going to take as i am sure that they had forgot to replace the engine oil in last service as in 2nd last service they forgot a clamp in disc brake.
If company is not going to take any action, than i think i have to go for consumer court for better solution. My bike registration no. Is dl 1sz 9000.
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