Royal Enfield — ThunderBird 500 Engine Knocking Issue

Address:Chennai, Tamil Nadu, 600116
Website:Royal Enfield.com

Hi, My name is GOWTHAM A.V. Recently (14 Nov'16) I bought thunderbird 500 marine from Royal Enfield Company Store, Adayar, Chennai. From the day I got delivery there is a kocking sound from the engine and the engine doesn`t even pull in bridges. and simple slopes. I Complained about this issue every 250kms I ridden and now I have jus reached 1500 kms odo. complained on this in velavan motors service center, alapakkam Chennai everytime I take my bike there and once in Royal enfield Company service center also but no actions taken to solve this issue. Engine knocking is a serious issue I cant ride my bike as such like that. but the service center guys asking me to ride till 3000kms now. at 1st they told after 1st servce it will be solved. i.e.500kms. then every 250 kms they keep on giving me the same reply. they are not understanding what I am sayng. please take this seriously and help me to solve this issue
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