Royal Oak — I'm complaining about service

Address:	32/4 Sarada Villa, Sarada Nagar, Virugambakkam, Chennai, Tamil Nadu, 600092
Website:	www.royaloakindia.com

I normally refrain my self from putting up reviews but am forced to do. Is even having one star worth for their service?? I ordered stuff worth more than 50k and it has turned out to be a nightmare for me from day 1 of being delivered to assembling. On the day of delivery they completely ignore you like you dont exist, it's none of their business and i have to follow up every day just to know the status. The irony is i paid full cash and still they have nerve to deal with customers this way.

Ordered a queen size bed, dining table, shoe rack and tv unit except for the bed everything else were assembled with no issues (Delivery was such a pain in the #). The delivery executives are confused and have no idea what they were delivering, this led to a misplacement of parts of one of the product (Queen size bed). I still confirmed with the delivery person if they have dispatched correct products and they confirm that they did. When the assembly technician comes he half assembles the bed and said casually that one product is missing we will change it. Turns out after two days the technician comes back and takes the misplaced product from me to other customer. And now am stuck with half assembles bed. Zero quality with respect to service punctuality. All i have to say is dont go by their products they have the most unreliable service you can ever imagine of.