Royal Resorts — Parshuram finance pvt ltd royal holiday club refund of my amount by surrendering royal club membership

Address:403701
Website:www.odysseypremier.com

During my visit at goa royal india holiday club marketing person met us & he gave royal membership proposal. Based on discussion with him, we took royal resorts membership. My purchase agreement no is rihc1/050514/15818sre and membership no is 007335hmc

Now parshuram finance pvt ltd is charging us 19 % reducing interest rate much higher than any other banks or private institution financing.

We have paid 6 lakhs rupees till date and there was no information about the guest booking charges. Also they have been threatening us with legal action in case we do not continue to pay the loan.
The outstanding amount is 1 lakhs rupees. Also to other people they have sold the membership at much lesser rate.

We were told that if we pay and book at any time it will be 6000 rupees per week and there will be bonus weeks. Now for the same sometimes they are charging me 10000 rupees and sometimes they are charging 24000 for the same. What a disparity to deal with

Whenever i asked for resort booking for my vacation every time they told that resort is full & no place is available. You need to book one year before. How i can plan before one year?

The membership plan & loan plan which was discussed with us was different & we got different plan. Now parshuram finance is asking more installment from us & they told us if we will not get interest & installment, we will lose this facility.

This is purely cheating has done with me. I also don't want to continue with royal group. I asked 3 to 4 times in this year to cancel my membership & refund my amount. But royal india is not ready to do that. I have called & mailed no of times but royal india is not responding from day one.

I am not getting any positive response from royal india as they have already got full payment from parshuram finance.

I don't want to continue my membership with royal india & i need refund of my amount. They are telling me that i made an agreement with them which cannot be cancelled.

Regards,
Khushali
Was this information helpful?
No (0)
Yes (0)
Royal Resorts customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Resorts
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    26
    Pending
    0
    Resolved
    17
    Royal Resorts Phone
    +91 83 2672 5300
    Royal Resorts Address
    Haathi Mahal, Cavelossim, Mobor, Salcette, Goa Velha, Goa, India - 403731
    View all Royal Resorts contact information