[Resolved]  Royal Sundaram General Insurance — family good health policy closed and issuing a renewal policy by switching to lifeline policy

Address:Hyderabad, Andhra Pradesh, 500008
Website:Royal Sundaram

The family good health policy taken in 09th may 2013 and continued with renewals of premium for rs 8, 964/- for 4 members family and rs 4.00 lakhs risk coverage.

Now in 18 apr 2018 conveying me that, the family good health policy is withdrawn and and suggesting me to move to life line policy.

The intelligence fraud applied by them is issuance of new policy with name called life line policy and charging me the premium at current age, which is increasing the premium to rs13, 854/- for same 4 members with coverage of 4.00 lakhs risk coverage. The premium they arrived is considering the current age, which is fraud by company. If the age is minus 5 years, then my premium standing at rs 9, 552/- which is nearer to my old policy.

Please let me know how file case against these intelligent frauds and this is happen second time to me with same royal sundaram, but by employee as she switched the policy to family good health from health shield insurance policy.
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May 20, 2018
Complaint marked as Resolved 
Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
Royal Sundaram General Insurance Customer Care's response
Hi Kesava, we regret the inconvenience caused. Please share your policy and contact details so that our team can assist you better.
May 05, 2018
Updated by Kesava Sreenivasulu
Dear CC,

My Policy # FGH[protected]

My Contact Number #[protected]

Regards

Kesava Sreenivasulu. C
Complaint comments 

Comments

Dear Customer Care Team,

Thank You for response and My Policy # FGH[protected] and my Contact #[protected]

Regards

Kesava Sreenivasulu. C

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