[Resolved]  Royal Sundaram General Insurance — health insurance card and document not sended

Address:K-315 ROOM NO-5 STREET NO-4 MAHIPALPUR NEW DELHI, New Delhi, Delhi, 110037

Hello Sir
I bought health insurers from Royal Sundaram reference with sbi credit card agent code- AG004228
policy number- HSAA[protected]
DATE OF PURCHASE[protected]
I ma facing issue from the day one still not recived any physical document and cashless card also and i am trying to take followup with royal sundram team but they were give fake commitment last 2 months your card will be disptch next 7 days i have all email screenshot and i am share with attachment till 28 may but no card receive no document 4 month has been passed please take action against Royal sundram team
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Jun 30, 2019
Complaint marked as Resolved 
Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
May 30, 2019
Royal Sundaram General Insurance Customer Care's response
Hi, this is concerning to hear, and we regret the inconvenience caused. We have noted your details and have forwarded it to our team. Be assured, they’ll look into the matter and assist you accordingly.
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    Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
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