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[Resolved]  Royal Sundaram General Insurance — health insurance card and document not sended

Hello Sir
I bought health insurers from Royal Sundaram reference with sbi credit card agent code- AG004228
policy number- HSAA[protected]
DATE OF PURCHASE[protected]
I ma facing issue from the day one still not recived any physical document and cashless card also and i am trying to take followup with royal sundram team but they were give fake commitment last 2 months your card will be disptch next 7 days i have all email screenshot and i am share with attachment till 28 may but no card receive no document 4 month has been passed please take action against Royal sundram team

health insurance card and document not sended
health insurance card and document not sended
health insurance card and document not sended
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Complaint marked as Resolved Jun 30, 2019

Complaint Status


[May 29, 2019] Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Royal Sundaram General Insurance Customer Care's response May 30, 2019
Hi, this is concerning to hear, and we regret the inconvenience caused. We have noted your details and have forwarded it to our team. Be assured, they’ll look into the matter and assist you accordingly.
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    Royal Sundaram General Insurance
    Customer Care Service
    Customer satisfaction rating
    74%
    Complaints
    213
    Pending
    0
    Resolved
    148
    Royal Sundaram General Insurance Phone
    +91 44 7117 7117 [Corp Office]
    Royal Sundaram General Insurance Address
    Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
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