[Resolved]  Royal Sundaram General Insurance — health policy

I bought health policy for me and my mother father through Citi Bank in 2015, now i already paid for 2 years again, suddenly i checked my DOB mentioned wrong in policy, i emailed them for changes before the renewal date. and i got email that changes will be done. after 15 days i sent a reminder and got email changes cant be done, i said cancel only my mother policy and me and my father will be continue. they cancelled complete policy and without any call and information. i got msg from through Pay zap you refunded only 20000 and i paid 25000 approx. i called many times to customer care they said i'll get from their representative but no call, its really fake company no services no response.
i have been paying you from last 3 years now i already paid for 2 Years.