[Resolved] Royal Sundaram General Insurance — no refund of my premium and not doing my car insurance | |||
I have given my cheque dated 14/11/2017 of Rs.32665/-to Royal Sundaram General Insurance company for my car insurance which is going to expire on midnight 19/11/2017 00:00. When I asked for covernote of policy then they told me delivered by 15/11/2017 evening.On 16th I called them, then send me receipt on my mobile.When I asked for policy they told me that sir within 1-2 hour we will give.On saturday I called them again, they told me today is holiday..we will provide you policy on Monday.I called them today (20/11/2017)morning and told them that my insurance is already expired .They said no problem you will get your policy on 2:00 pm.I called 2:30 then they denied for my renewal .When I asked them to refund my premium then they told me to renew my policy from other company, after that claim from our company . Was this information helpful? | |||
Dec 25, 2017 Complaint marked as Resolved Royal Sundaram General Insurance customer support has been notified about the posted complaint. Verified Support Nov 24, 2017 Royal Sundaram General Insurance Customer Care's response Hi Raviupp, apologies for the inconvenience caused. Kindly share your policy number with us so that we can help you better with your concern.
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+91 44 7117 7117 [Corp Office]
Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
Ravikant
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