Royal Sundaram General Insurance — not getting clarity for document, no call back after dropping message,

Address:Ghaziabag

It is very disheartening to note that even after submitting all the original documents and photocopies of ids along with my claim form, i have again been asked to submit few documents. I am here by stating this because i have maintained a photocopy set of all the documents with me in the same order, which i had send you on 8th may 2020 and received by you on 13th may 2020 as indian post services. Moreover, i left call back request twice for clarity on customer care number (Because no executive was ever available to resolve my doubts) but i did not receive any call.
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Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Jun 17, 2020
Updated by SGO
PHS ID is 30437937, Intimation ID is 2295520 and Policy No. is HG[protected]
Verified Support
Jul 11, 2020
Royal Sundaram General Insurance Customer Care's response
Hi, we understand your disappointment,
Please write to us at customer.[protected]@royalsundaram.in or message us on Facebook and our team will assist you.
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