Royal Sundaram General Insurance — Survey was not properly done & no response from customer support

Address:1194 KEEZHAKAI KURICHY, KALKURICHY THUCKALAY (PO)

My car Polo Tdi met with a minor accident, front bumper, intercooler & door, rear wheel, running board and back bumper got scratches and damage. Out of which back wheel and back bumper i am not getting the claim.. received a template mail from surveyor loss not tallied. I tried calling customer support but no one is picking my call.. i need solution
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    Royal Sundaram General Insurance Phone
    +91 44 7117 7117 [Corp Office]
    Royal Sundaram General Insurance Address
    Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
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