[Resolved]  Royal Sundaram General Insurance — third class service of your customer support person

Address:Surat, Gujarat, 395006
Website:www.royalsundaram.in

We are very very disappointed with your customer service. We call your customer service number[protected] but we not get our solution. Recently we renew our car gj05 jn 4436 insurance with royal sundaram general insurance and by mistake we miss my policy so contact your customer service so they refused to give us copy of our car insurance. They said we cannot give you copy of policy and tell us to contact your car dealer and get from them so we said that this is cheating with customer because we pay premium to royal sundaram general insurance company so why they are not responsible for it.
So we request you please take action against this type fraud company and provide us copy as soon as possible and stop fraud with real customer.
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Dec 3, 2017
Complaint marked as Resolved 
Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
Royal Sundaram General Insurance Customer Care's response
Hi Hitesh, apologies for the inconvenience. Please share your policy number with us so that we can assist you better with your concern.
Complaint comments 

Comments

We not have policy number that’s why we contact you but u not give satisfied answer and proper solution. That’s why we already paid u my car reg. number GJ05 JN 4436.
I have not receive my noc certificate of registration no mp54c1354

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    Royal Sundaram General Insurance Phone
    +91 44 7117 7117 [Corp Office]
    Royal Sundaram General Insurance Address
    Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
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