[Resolved] Royal Sundaram General Insurance — up14cq7236

Sanjay Kumar Gandhi

from Dehra Dun, Uttarakhand

Address:

Ghaziabad, Uttar Pradesh, 201001

Dear sir,

I am Sanjay Gandhi from Ghaziabad.
My vechile got accident dated on 17.08.2018. vechile no UP 14 CQ 7236 standing at vipul motors sector 6 Noida.
From your side Mr. Ashwani Sharma was the inspection inspector came on next day and he told us that 99% will be cleared within two days.
But he gave the approval on day before yesterday only.
He has given the approval for the front side only but he has not given for the back side.
One vechile got accident at front side with a sudden break and some one coming towards back in bike hitting my bumper and it has been damaged, but your inpector is telling that he will be giving the clime for only front not for the back side.
Please look into this matter and please close this by today.
Please call me if you are free.

My contact no. [protected]

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Sep 29, 2018

Complaint marked as Resolved

Royal Sundaram General Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

Royal Sundaram General Insurance Customer Care's response Hi Sanjay, apologies for the inconvenience caused and thank you so much for sharing your contact details with us. Your query has been forwarded to our concerned team. Please allow us some time and we will share an update with you soon.

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Comments

Manish Nandal

from Dharmsala, Himachal Pradesh

Promised cashless but while claiming denied.
No provided of attendents by customer care have not received the calls nor called back. Even after 10 days and enough mails no one contacted to me...errogant, dsptng, attitude by ur gurgaon official aman bahal...time and again we r provided no of same executive who do not entertain.

sundar patidat

from Raipur, Chhattisgarh

The policy number vpn[protected] was given for change, no response was received for the last 5 days. In this connection, I have talked many times at the call center, only waiting for the answer is available, so please provide me the right information.