[Resolved] Royal Sundaram General Insurance — vpb[protected] date of birth was wrongly mentioned in insurance | |||
I have taken this policy through policy bazaar, the insurance copy what i received was with wrong date of birth. When I tried to call Royal Sundaram customer care, the number is always busy and I have sent the mail to customer.[protected]@royalsundaram.in. I have received the automated reply on 13th Feb'20 stating that the issue will get resolved in 3 business days. Still I have not received any response from royal Sundaram and no body contacted me to resolve my issue. Even I called policy bazaar customer care but I haven't received any solution from both the side. Was this information helpful? | |||
May 16, 2023 Complaint marked as Resolved Royal Sundaram General Insurance customer support has been notified about the posted complaint. Verified Support Feb 20, 2020 Royal Sundaram General Insurance Customer Care's response Hi Kaycee Saravanan, this is concerning to hear, and we regret the inconvenience caused. We have noted your details and have forwarded it to our team. Be assured, they’ll look into the matter and assist you accordingly.
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Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
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