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[Resolved]  Royaloak Furniture — Amber Chair

Hi Team,

I bought the chair in RoyalOak online and I got the same. The next step is installation. Initially while delivering the product the full set of hardware is missing and this was found by installation guy and he raised the complaint against the same. After 5 days one more guy came with hardware setup but still 4 hardware items were sent wrongly and the guy completed the installation with remaining hardware setup. Now I am continuously reaching out to RoyalOak customer care about pending installation but none responded to me which is worst behavior. Still I am unhappy with what RoyalOak is doing and chair also looking not as expected. I don't know how to reach out to them. I am fed up with this RoyalOak customer care and service. Please help me.
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Complaint marked as Resolved Dec 1, 2020
Royal Oak completed the pending installation after 4 days

Complaint Status


[Nov 20, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.
Updated by Narayanaswamy Mangala Nov 20, 2020 Order Details mentioned here.

ROY0079360

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    RoyalOak Furniture
    Customer Care Service
    Customer satisfaction rating
    24%
    Complaints
    922
    Pending
    0
    Resolved
    216
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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