Royaloak Furniture — Children room Bed

Address:

C 819, Brigade Panorama, Bangalore Mysore Road, near Rajarajeshwari engineer College, Bangalore - 560074. Mob: 8756228524

Purchased a Beds from Royal oak, Mysore road Bangalore, last October 2020, but one of bed edges are very sharp which is furnished in children bedroom caused serious injuries to the children . This bed was unused for long as the children lives out of town and this is happened during Holi festival when they visited first time after furnishing.
The same was complained with photographs to the outlet manager Mr.said, but till date no action taken nor any response received.
Message sent:
Hello Saiyad,

This is customer N. Govindasamy from for c-819 from brigade panorama Mysore Road, as we had discussed on the call about bed purchased from Royal oak.
We recently started using the Bed as it's was in guest room. It is very sharp and hazardous. Please take necessary action immediately and kindly do the replacement (replacement only) as it not safe to use in the houses, photos and videos are attached for your reference.

Thankyou
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