Damaged product was delivered .store manager sent a mail for refund but refund has not happened till date .he buys time saying he will replace it. No furniture in stocks and the one he has is also damaged. Now when we visit store he s taking back his words saying he can't refund .when I showed the mail he has no answer .customer care is waste no one transferring my call to Manager .waste of money and waste of time .fraud ppl who don't stick on to words spoken or mail sent .such ppl will spoil the brand and the products are also damaged as certified by their own technicians who came in to fit the furniture .sad but truth .pls not buy and suffer like me
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Mar 24, 2022
Complaint marked as Resolved
RoyalOak Furniture customer support has been notified about the posted complaint.
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