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[Resolved]  Royaloak Furniture — delay in delivery of product and not responding phone calls even after paying full fee

Sir, royal oak geo coffee table order no ROY002839 CUSTOMER NAME
Mr R R K mohan with registered phone number[protected] from Vijayawada andhra Pradesh.
The complaint is product delivery is on Feb 10th but didn't received and we called their customer care and then their employee jai prakash ji and then we came to know that by feb 25th we will receive the product and again the same story repeated we didn't received the product.
We called their customer care but their staff simply giving different phone numbers and no one is telling the exact delivery date.
Also their employee jai prakash (phone numbers [protected] and [protected]) not responding to our phone calls even though we called him several times on his two phone numbers.
so plz take stern action
With regards
Dr Hariharan ( chief medical officer )
[protected].
delay in delivery of product and not responding phone calls even after paying full fee
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Apr 21, 2018
Complaint marked as Resolved 
Mar 07, 2018

Complaint Status

RoyalOak Furniture customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
RoyalOak Furniture Customer Care's response
Will update Delivery Status shortly.
Verified Support
Mar 07, 2018
RoyalOak Furniture Customer Care's response
Delivery will be done within 7 working days. Same is updated to customer.
Mar 13, 2018
Updated by hariharanmunganda
The product has not reached us though they promised on march 7th that on saturday 10th march it will be delivered.Shameless royal oak people.they cheated us 3rd time by fake promises.the royal oak website showing the product not even dispatched.(the proof attached)

Verified Support
Mar 21, 2018
RoyalOak Furniture Customer Care's response
Furniture Delivery will be done before[protected]. Same is communicated to customer, he is agreed to wait for the delivery.
Complaint comments  1 CommentShareTweet

Comments

sir, i have received the coffee table intact, thanks to jai prakash ji royal oak executive for interference and rectifying their mistake.

my special thanks to consumer complaints website for making sincere efforts to do justice for consumer

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    RoyalOak Furniture
    Customer Care Service
    Customer satisfaction rating
    23%
    Complaints
    983
    Pending
    0
    Resolved
    217
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 2542 6296
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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