[Resolved] Royaloak Furniture — Delivered a damaged piece
Bangalore South, Karnataka, India
We purchased a Dining table (Seshan wood) which was damaged and sent a service engineer and repaired it. I am not sure how can they send a product without verifying the quality and condition. We paid a lot of money and get annoyed by seeing the damaged piece.The same damage was there in the display piece also which was available in the showroom and they assured that the issue will not be there for the new piece which will be delivered but the issue was still there.
And the table doesn't look like a new piece but the piece available in the showroom was looking much better. We are totally disappointed in purchasing this item from Royal Oak and we will never suggest or buy anything from this brand.
Complaint marked as Resolved 2017-08-05 12:09:50
[Jul 05, 2017] RoyalOak Furniture customer support has been notified about the posted complaint.
Verified SupportRoyalOak Furniture Customer Care's response Jul 05, 2017
Kindly provide us your registered contact number or invoice number we will help you to resolve the issue
Ph - +[protected]
Mail id - [protected]@royaloakindia.com
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