Royaloak Furniture — Delivery and refund

Ordered a sofa on 15th August 2022 with a promise that it will be delivered by 18th August 2022. Today it's 22nd September. Neither sofa has been delivered nor refunded is given. A customer manager name Pravin Raj openly told me that I will not get my money refunded and I should wait until I get my sofa. He also told that he can't guarantee when the sofa delivered as it is not in warehouse. Royal Oak service is very pathetic, no business ethics and how to behave with a customer. I decided that I will never ever buy nor recommend to anybody to buy from royal Oak
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RoyalOak Furniture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1512
    Pending
    0
    Resolved
    662
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    View all RoyalOak Furniture contact information